簡答題
1、Read the part of a e-mail from an client below.
I will be arriving on the evening of May, 12. And planning to leave on the morning of May, 25. As it’s a longer than usual visit this time, my wife will be accompanying me. Can I leave it to you to arrange suitable hotel accommodation?
Write a note to Ms Dary, your secretary:
Asking her to deal with it.
Write about 30-40 words.
2、 Dear Sirs,
On 13 May, we ordered six packs of A4 photocopy paper and one bottle of printer’s ink from you. When we received this order, we found that the bottle were broken, and that the ink from the bottle had damaged all six packs of paper.
We should be grateful if you would replace these items, or arrange to credit us with their value.
Yours sincerely,
Miguel Gomez
Office Manager
Write a reply to your customer
Thanking him for his letter
Apologising
Saying what you are going to do about his complaint
Promising better service in future.
Write 60-80 words
3、 Read the following advertisement for sales manager.
VACANCY
A leading international trading company requires enthusiastic and hard working sales manager to exploit its business in China.
For more details, please write to
Mr. Zhang
Personnel Manager
Dafu Company
150, Effeit Street
London
Write a letter to Mr. Zhang asking for an interview
Include some information about yourself.
Your interest in the job
Your education
Your experience
Write 60-80 words
4、 Writing - Now do the following writing tasks. Use a neutral style and write 30-40 words.
You are organising the annual staff end-of-year party.
Write a note to your colleagues:
Telling them they are invited
Telling them about the party date and location
Telling them the date by which to confirm their attendance.
Write 30-40 words
5、 You have lost your pocket calculator, and you want to order a new one. You need to make a written request to your Supervisor, Ann Ray.
Write a memorandum to her
● saying that you need a replacement.
● explaining what happened to the old one.
● asking her to approve the request,
● Write about 30-40 words.
6、Complete the sentences with the verbs in brackets in the correct form.
While he __________ the box, he _____________ it on his foot. (carry/drop)
7、WRITING
● You have lost your pocket calculator, and you want to order a new one. You need to make a written request to your Supervisor, Ann Ray.
● Write a memorandum to her
● saying that you need a replacement.
● explaining what happenend to the old one.
● asking her to approve the request,
● Write about 30-40 words.
8、Complete the sentences with the correct passive form of the verbs in brackets.
These days, mass-produced items____________(make) on automated production lines.
9、Choose six of the adjectives in the box to complete the sentences comparing travel by train and plane. Use the comparative forms.

The train ticket was ____________than the plane ticket: it was almost half the price.
10、Complete the two emails about hotel bookings using the phrases in the box.

From: LMarino
To: bookings@Miramar.com
Subject: reservations LMarino
Dear Sir or Madam,
(0)_________ four rooms for 10th-12th May (three nights). The booking reference is 983UT.
(1)________ two more single rooms for the same dates, (2)_________ double room only for 12th May. (3)___________ the availability of these rooms? (4)________ the same as for the original booking.
Regards,
Lisa Marino
From:F_Merchant
To: T Borg
Subject: reservation 21 April
Dear Mr Borg,
(5)_______ your reservation of one double room for 21st-22nd April. The booking reference is TJ98. (6)___________ on any correspondence and on arrival at the hotel.
(7)_______________ arrive later than 6pm, please let us know. (8)_______ hotel coffee shop serves hot food until midnight.
Best wishes,
Richard Merchant
1、Read the part of a e-mail from an client below.
I will be arriving on the evening of May, 12. And planning to leave on the morning of May, 25. As it’s a longer than usual visit this time, my wife will be accompanying me. Can I leave it to you to arrange suitable hotel accommodation?
Write a note to Ms Dary, your secretary:
Asking her to deal with it.
Write about 30-40 words.
2、 Dear Sirs,
On 13 May, we ordered six packs of A4 photocopy paper and one bottle of printer’s ink from you. When we received this order, we found that the bottle were broken, and that the ink from the bottle had damaged all six packs of paper.
We should be grateful if you would replace these items, or arrange to credit us with their value.
Yours sincerely,
Miguel Gomez
Office Manager
Write a reply to your customer
Thanking him for his letter
Apologising
Saying what you are going to do about his complaint
Promising better service in future.
Write 60-80 words
3、 Read the following advertisement for sales manager.
VACANCY
A leading international trading company requires enthusiastic and hard working sales manager to exploit its business in China.
For more details, please write to
Mr. Zhang
Personnel Manager
Dafu Company
150, Effeit Street
London
Write a letter to Mr. Zhang asking for an interview
Include some information about yourself.
Your interest in the job
Your education
Your experience
Write 60-80 words
4、 Writing - Now do the following writing tasks. Use a neutral style and write 30-40 words.
You are organising the annual staff end-of-year party.
Write a note to your colleagues:
Telling them they are invited
Telling them about the party date and location
Telling them the date by which to confirm their attendance.
Write 30-40 words
5、 You have lost your pocket calculator, and you want to order a new one. You need to make a written request to your Supervisor, Ann Ray.
Write a memorandum to her
● saying that you need a replacement.
● explaining what happened to the old one.
● asking her to approve the request,
● Write about 30-40 words.
6、Complete the sentences with the verbs in brackets in the correct form.
While he __________ the box, he _____________ it on his foot. (carry/drop)
7、WRITING
● You have lost your pocket calculator, and you want to order a new one. You need to make a written request to your Supervisor, Ann Ray.
● Write a memorandum to her
● saying that you need a replacement.
● explaining what happenend to the old one.
● asking her to approve the request,
● Write about 30-40 words.
8、Complete the sentences with the correct passive form of the verbs in brackets.
These days, mass-produced items____________(make) on automated production lines.
9、Choose six of the adjectives in the box to complete the sentences comparing travel by train and plane. Use the comparative forms.

The train ticket was ____________than the plane ticket: it was almost half the price.
10、Complete the two emails about hotel bookings using the phrases in the box.

From: LMarino
To: bookings@Miramar.com
Subject: reservations LMarino
Dear Sir or Madam,
(0)_________ four rooms for 10th-12th May (three nights). The booking reference is 983UT.
(1)________ two more single rooms for the same dates, (2)_________ double room only for 12th May. (3)___________ the availability of these rooms? (4)________ the same as for the original booking.
Regards,
Lisa Marino
From:F_Merchant
To: T Borg
Subject: reservation 21 April
Dear Mr Borg,
(5)_______ your reservation of one double room for 21st-22nd April. The booking reference is TJ98. (6)___________ on any correspondence and on arrival at the hotel.
(7)_______________ arrive later than 6pm, please let us know. (8)_______ hotel coffee shop serves hot food until midnight.
Best wishes,
Richard Merchant