Not Delivered on Time 沒有按時送貨
    A: I have a problem.
    我有一個問題。
    B: What's the problem?
    什么問題?
    A: My mattress was supposed to be delivered today.
    我的床墊今天就應該到了。
    B: Is there a problem?
    有什么問題嗎?
    A: The delivery people showed up four hours late.
    送貨的人遲了4個小時。
    B: I apologize for their tardiness.
    我為他們的延遲跟你道個歉。
    A: I was late for work because of them.
    我因為這個上班遲到了。
    B: Again, I do apologize for the inconvenience.
    對此給你帶來的不便在此跟你道歉。
    A: I want my money back for the delivery.
    我希望退還我支付送貨的錢。
    B: Seeing as they were late, that won't be a problem.
    既然是因為他們遲到了，這個不是問題。
    A: It shouldn't be a problem.
    這本不應該遲的。
    B: I'm going to refund your money right now.
    我現在就退還你的付款。
    口語練習2
    Negotiating a Price 討價還價
    A: I am really interested in buying this television.
    我非常想買這臺電視機。
    B: That's great!
    很好!
    A: How much are you selling it for?
    這臺的價格是多少?
    B: This t.v is $2500.
    這臺電視機試2500美元。
    A: You can't be serious.
    你不會說真的吧。
    B: That's how much this t.v costs.
    這臺電視就是這么貴的。
    A: That's too expensive for me.
    對我來說太貴了。
    B: This television is of very high quality.
    這天電視機質量很好。
    A: You can't go down on the price.
    可以再降一點嗎?
    B: By how much?
    多少合適呢?
    A: I'll buy it for $2000.
    2000美元我就愿意買了。
    B: I'm sorry, but the price is final.
    抱歉，2500美元已經是了。