一、公司簡(jiǎn)介
渣打(中國(guó))科技營(yíng)運(yùn)有限公司(渣打科營(yíng)中心) 成立于2007年，位于天津經(jīng)濟(jì)技術(shù)開(kāi)發(fā)區(qū)第七大街濱海服務(wù)外包園區(qū)內(nèi)。作為渣打集團(tuán)的成員之一，渣打科營(yíng)中心是渣打銀行(香港)有限公司擁有的全資子公司，是渣打集團(tuán)繼馬來(lái)西亞吉隆坡和印度香奈后設(shè)立的全球第三家服務(wù)共享中心，提供全面的金融后臺(tái)數(shù)據(jù)外包服務(wù)。
渣打科營(yíng)中心的金融服務(wù)外包業(yè)務(wù)范圍包括個(gè)人及企業(yè)的賬戶管理、貸款審核發(fā)放、現(xiàn)金管理、外幣兌付、貿(mào)易信用證審核等各種對(duì)公、對(duì)私后臺(tái)操作業(yè)務(wù)，金融市場(chǎng)系統(tǒng)軟件開(kāi)發(fā)，集團(tuán)共享財(cái)務(wù)中心業(yè)務(wù)等。公司計(jì)劃在未來(lái)3-5年內(nèi)建成為一個(gè)包括金融服務(wù)外包業(yè)務(wù)，信息技術(shù)外包業(yè)務(wù)，軟件與系統(tǒng)開(kāi)發(fā)業(yè)務(wù)，共享服務(wù)中心業(yè)務(wù)在內(nèi)的職能全面的營(yíng)運(yùn)中心。
二、招聘崗位
CDD – Analyst (CDD Processer)
KEY RESPONSIBILITIES:
1. To ensure compliance with the Money Laundering Prevention Policy/Guideline/Procedure and the Code of Conduct;
2. Maker to perform CDD (Customer Due Diligence) making process according to Group standards and country specific regulations;
3. Checker to perform CDD (Customer Due Diligence) review checking process according to Group standards and country specific regulations. Provide quality control assurance for the completeness of CDD records and compliance with the Standards.
4. Support RM in generating CDD records that are consistent with the Standards and any additional local regulatory requirements. Also manage and assist the RMs with CDD Reviews.
5. To report and escalate any potential risk identified as part of daily BAU (Business as Usual);
6. To ensure no breach of SLA (Service Level Agreement);
7. To control and enhance efficiency and quality as per team requirements and job objective;
8. To ensure the attendance of meeting and training which are arranged.
9. To maintain a good working relationship within and outside the team.
10. To support the Management’ in daily BAU (Business as Usual).
11. To support the Management or Team on support activities.
KEY MEASURABLES:
1. Achievement of processing turnaround standard;
2. Achievement of productivity goal;
3. Achievement of accuracy standard;
4. Contributing ideas for improvement on processes, procedures;
5. Proactively analyze to solve problems and share with team;
6. Proactively raise up misunderstanding of CDD procedures, policies or practice;
7. Rise up & escalate BAU issues timely.
8. Achievement of volume goal
9. Achievement of overdue ratio goal
10. Achievement and Completion of the Management Instruction
11. Timely and Successful Completion of all required trainings, including mandatory E-learning & in-team trainings.
CDD – Officer/Senior officer
KEY RESPONSIBILITIES:
• To perform CDD (Customer Due Diligence) review making process according to Group standards and country specific regulations;
• To ensure no breach of SLA (Service Level Agreement);
• To ensure compliance with the Money Laundering Prevention Policy/Guideline/Procedure and the Code of Conduct;
• To control and enhance efficiency and quality (10%) as per job objective;
• To ensure proper training, including but not limited to induction course, new hire training, job related policies, operations procedures, regulations, systems are conducted timely;
• To maintain a good working relationship within and outside the team;
• To support the Team Leader/Supervisors’ in daily BAU (Business as Usual);
• To report and escalate any potential risk identified as part of daily BAU.
KEY MEASURABLES:
1. Achievement of processing turnaround standard;
2. Achievement of productivity goal which is mentioned in New hire training;
3. Achievement of accuracy standard which is mentioned in New hire training;
4. Meeting of performance objectives;
5. All training and related test are passed;
6. Contributing ideas for improvement on processes, procedures;
7. Proactively analyze to solve problems and share with team;
8. Proactively raise up misunderstanding of CDD procedures, policies or practice
9. Rise up & escalate BAU issues timely.
10. Valid complaint is less than 2.
渣打(中國(guó))科技營(yíng)運(yùn)有限公司(渣打科營(yíng)中心) 成立于2007年，位于天津經(jīng)濟(jì)技術(shù)開(kāi)發(fā)區(qū)第七大街濱海服務(wù)外包園區(qū)內(nèi)。作為渣打集團(tuán)的成員之一，渣打科營(yíng)中心是渣打銀行(香港)有限公司擁有的全資子公司，是渣打集團(tuán)繼馬來(lái)西亞吉隆坡和印度香奈后設(shè)立的全球第三家服務(wù)共享中心，提供全面的金融后臺(tái)數(shù)據(jù)外包服務(wù)。
渣打科營(yíng)中心的金融服務(wù)外包業(yè)務(wù)范圍包括個(gè)人及企業(yè)的賬戶管理、貸款審核發(fā)放、現(xiàn)金管理、外幣兌付、貿(mào)易信用證審核等各種對(duì)公、對(duì)私后臺(tái)操作業(yè)務(wù)，金融市場(chǎng)系統(tǒng)軟件開(kāi)發(fā)，集團(tuán)共享財(cái)務(wù)中心業(yè)務(wù)等。公司計(jì)劃在未來(lái)3-5年內(nèi)建成為一個(gè)包括金融服務(wù)外包業(yè)務(wù)，信息技術(shù)外包業(yè)務(wù)，軟件與系統(tǒng)開(kāi)發(fā)業(yè)務(wù)，共享服務(wù)中心業(yè)務(wù)在內(nèi)的職能全面的營(yíng)運(yùn)中心。
二、招聘崗位
CDD – Analyst (CDD Processer)
KEY RESPONSIBILITIES:
1. To ensure compliance with the Money Laundering Prevention Policy/Guideline/Procedure and the Code of Conduct;
2. Maker to perform CDD (Customer Due Diligence) making process according to Group standards and country specific regulations;
3. Checker to perform CDD (Customer Due Diligence) review checking process according to Group standards and country specific regulations. Provide quality control assurance for the completeness of CDD records and compliance with the Standards.
4. Support RM in generating CDD records that are consistent with the Standards and any additional local regulatory requirements. Also manage and assist the RMs with CDD Reviews.
5. To report and escalate any potential risk identified as part of daily BAU (Business as Usual);
6. To ensure no breach of SLA (Service Level Agreement);
7. To control and enhance efficiency and quality as per team requirements and job objective;
8. To ensure the attendance of meeting and training which are arranged.
9. To maintain a good working relationship within and outside the team.
10. To support the Management’ in daily BAU (Business as Usual).
11. To support the Management or Team on support activities.
KEY MEASURABLES:
1. Achievement of processing turnaround standard;
2. Achievement of productivity goal;
3. Achievement of accuracy standard;
4. Contributing ideas for improvement on processes, procedures;
5. Proactively analyze to solve problems and share with team;
6. Proactively raise up misunderstanding of CDD procedures, policies or practice;
7. Rise up & escalate BAU issues timely.
8. Achievement of volume goal
9. Achievement of overdue ratio goal
10. Achievement and Completion of the Management Instruction
11. Timely and Successful Completion of all required trainings, including mandatory E-learning & in-team trainings.
CDD – Officer/Senior officer
KEY RESPONSIBILITIES:
• To perform CDD (Customer Due Diligence) review making process according to Group standards and country specific regulations;
• To ensure no breach of SLA (Service Level Agreement);
• To ensure compliance with the Money Laundering Prevention Policy/Guideline/Procedure and the Code of Conduct;
• To control and enhance efficiency and quality (10%) as per job objective;
• To ensure proper training, including but not limited to induction course, new hire training, job related policies, operations procedures, regulations, systems are conducted timely;
• To maintain a good working relationship within and outside the team;
• To support the Team Leader/Supervisors’ in daily BAU (Business as Usual);
• To report and escalate any potential risk identified as part of daily BAU.
KEY MEASURABLES:
1. Achievement of processing turnaround standard;
2. Achievement of productivity goal which is mentioned in New hire training;
3. Achievement of accuracy standard which is mentioned in New hire training;
4. Meeting of performance objectives;
5. All training and related test are passed;
6. Contributing ideas for improvement on processes, procedures;
7. Proactively analyze to solve problems and share with team;
8. Proactively raise up misunderstanding of CDD procedures, policies or practice
9. Rise up & escalate BAU issues timely.
10. Valid complaint is less than 2.