一、公司簡(jiǎn)介
nonda于2014年8月成立于加州Palo Alto，我們的愿景是打造每個(gè)普通美國(guó)人都買得起的智能硬件。我們?cè)诠韫冗M(jìn)行產(chǎn)品設(shè)計(jì)和研發(fā)，在中國(guó)進(jìn)行軟件研發(fā)和硬件制造，成立不到半年時(shí)間，我們已經(jīng)推出了3款產(chǎn)品，并融資超過(guò)千萬(wàn)。
nonda的美國(guó)團(tuán)隊(duì)大多數(shù)來(lái)自常青藤，UC Berkeley和 Stanford;中國(guó)團(tuán)隊(duì)100%來(lái)自國(guó)內(nèi)知名互聯(lián)網(wǎng)和智能硬件公司。
二、招聘職位 運(yùn)營(yíng)專員 Commercial Operation Representative 職位描述： Nonda is looking for a details-oriented and results-driven commercial operation repsentative that can work autonomously tosupport all logistics operation and achieve 100% customer service satisfaction. This is an opportunity for those who want to be part of something big. Responsibilities: - Support logistics activities and customers issues - Assist customers primarily through Zendesk for all customer inquiries - Fulfill nonda’s commitment for 100% customer service satisfaction. - Collaborate with Engineering and Product teams to optimize products - Handle shipping, re-stocking and returns through online systems Requirements: - Analytical thinking, able to solve new problem quickly. - Fast learner, never make same mistake twice. - Bachelor’s degree or equivalent - Fluent in both written and verbal English
英語(yǔ)客服代表 Customer Service Representative 職位描述： Nonda is looking for a details-oriented and results-driven customer service rep that can work autonomously to achieve 100% customer service satisfaction. Please notes, it is not a customer service rep job in a big company that works from 9~6. This role is the owner of customer service in a fast growing startup. We work over 100 hours per week for busy season. This is an opportunity for those who want to be part of something big. Responsibilities: - Assist customers primarily through Zendesk for all customer inquiries - Fulfill nonda’s commitment for 100% customer service satisfaction. - Collaborate with Engineering and Product teams to optimize products - Handle shipping, re-stocking and returns through online systems Requirements: - A big fan of consumer electronics - Analytical thinking, able to solve new problem quickly. - Fast learner, never make same mistake twice. - Bachelor’s degree or equivalent - Fluent in both written and verbal English
三、WHO WE ARE Nonda is a smart hardware company headquartered in Palo Alto, CA and founded by serial entrepreneurs. We develop, manufacture, and bring to market our own smart hardware products as we invest in building the ultimate smart hardware platform. Nonda China team is responsible for all software/hardware development, logistics and customer service. Although we are only 12 months old, we already released 3 products and got multi-million investments from reputable VC firms. Learn more about us and our products at www.nonda.co.
四、WHY WORK HERE - Smart hardware, one of the best industries for next 10 years. - Learn from seasonal founders - Work with smart people. - Free lunch & dinner, drinks, coffee
二、招聘職位 運(yùn)營(yíng)專員 Commercial Operation Representative 職位描述： Nonda is looking for a details-oriented and results-driven commercial operation repsentative that can work autonomously tosupport all logistics operation and achieve 100% customer service satisfaction. This is an opportunity for those who want to be part of something big. Responsibilities: - Support logistics activities and customers issues - Assist customers primarily through Zendesk for all customer inquiries - Fulfill nonda’s commitment for 100% customer service satisfaction. - Collaborate with Engineering and Product teams to optimize products - Handle shipping, re-stocking and returns through online systems Requirements: - Analytical thinking, able to solve new problem quickly. - Fast learner, never make same mistake twice. - Bachelor’s degree or equivalent - Fluent in both written and verbal English
英語(yǔ)客服代表 Customer Service Representative 職位描述： Nonda is looking for a details-oriented and results-driven customer service rep that can work autonomously to achieve 100% customer service satisfaction. Please notes, it is not a customer service rep job in a big company that works from 9~6. This role is the owner of customer service in a fast growing startup. We work over 100 hours per week for busy season. This is an opportunity for those who want to be part of something big. Responsibilities: - Assist customers primarily through Zendesk for all customer inquiries - Fulfill nonda’s commitment for 100% customer service satisfaction. - Collaborate with Engineering and Product teams to optimize products - Handle shipping, re-stocking and returns through online systems Requirements: - A big fan of consumer electronics - Analytical thinking, able to solve new problem quickly. - Fast learner, never make same mistake twice. - Bachelor’s degree or equivalent - Fluent in both written and verbal English
三、WHO WE ARE Nonda is a smart hardware company headquartered in Palo Alto, CA and founded by serial entrepreneurs. We develop, manufacture, and bring to market our own smart hardware products as we invest in building the ultimate smart hardware platform. Nonda China team is responsible for all software/hardware development, logistics and customer service. Although we are only 12 months old, we already released 3 products and got multi-million investments from reputable VC firms. Learn more about us and our products at www.nonda.co.
四、WHY WORK HERE - Smart hardware, one of the best industries for next 10 years. - Learn from seasonal founders - Work with smart people. - Free lunch & dinner, drinks, coffee