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        旅游業(yè)英語口語Lesson 24:Checking Out 退房(2)

        字號(hào):

        第二十四講: 退房
            Lesson 24: Checking Out (continued)
            各位聽眾朋友,歡迎您收聽“旅游業(yè)英語”。我是澳大利亞澳洲廣
            播電臺(tái)中文部的節(jié)目主持人馬健媛。
            在上一講中我們學(xué)習(xí)了如何禮貌地詢問客人誰來付帳單以及如何逐
            項(xiàng)為客人解釋帳單上的帳目。在這一講中,我們要學(xué)習(xí)當(dāng)帳單上出
            現(xiàn)錯(cuò)誤時(shí)應(yīng)該如何應(yīng)對(duì)和向客人告別時(shí)所使用的英語句型。
            現(xiàn)在讓我們學(xué)習(xí)新的對(duì)話內(nèi)容,請(qǐng)?zhí)貏e注意新的生詞與句型。
            Jack: Leo, I have a query. This amount, under newspapers.
            Leo: Ah yes. I see the problem.
            Leo: You’ve been charged for the local newspaper.
            Jack: But Leo, I never ordered a local paper. I can’t read Chinese you
            see.
            Leo: You’re quite right.
            Leo: I’m terribly sorry about that.
            Leo: I’ll fix it right away.
            Leo: There, problem fixed.
            Jack: Thanks.
            以上就是我們今天要學(xué)習(xí)的部份內(nèi)容,您聽懂了多少呢?好,讓我
            們?cè)俾犚槐殇浺簦視?huì)將每句話的內(nèi)容譯成中文。
            杰克: 利奧,我有個(gè)問題。請(qǐng)問這個(gè)在報(bào)紙項(xiàng)目下的款項(xiàng)是怎
            么回事呢?
            Jack: Leo, I have a query. This amount, under newspapers.
            利奧: 哦,我明白了。這是向您收取的當(dāng)?shù)貓?bào)紙的費(fèi)用。
            Leo: Ah yes. I see the problem. You’ve been charged for the local
            newspaper.
            杰克: 但是,利奧,你知道我從來也沒有定過當(dāng)?shù)氐膱?bào)紙啊,
            我根本不懂中文呀。
            Jack: But Leo, I never ordered a local paper. I can’t read Chinese you
            see.
            Page 2 of 7
            利奧: 您說得很對(duì)。出了這樣的錯(cuò)誤我真的很抱歉。我立刻就
            改正這個(gè)錯(cuò)誤。
            Leo: You’re quite right. I’m terribly sorry about that. I’ll fix it right
            away.
            利奧: 好了,改過來了。
            Leo: There, problem fixed.
            杰克: 謝謝你。
            Jack: Thanks.
            在以前的課文中我們學(xué)習(xí)過如何在餐館里向客人解釋帳單的明細(xì)帳
            目?,F(xiàn)在讓我們?cè)賹W(xué)習(xí)一些新的處理這種情況時(shí)會(huì)用到的句型。
            Leo: Ah yes. I see the problem. You’ve been charged for the local
            newspaper.
            在這句話中,利奧一下子就發(fā)現(xiàn)了錯(cuò)誤的原因,那就是帳單上列出
            了一項(xiàng)當(dāng)?shù)貓?bào)紙的費(fèi)用,可實(shí)際的情況是杰克從來沒有定過這份報(bào)
            紙,因?yàn)樗揪筒欢形?。在這句話中,利奧用了這樣的說法: I
            see the problem, 我明白了。。。另外,利奧還說you’ve been
            charged for …這是向您收取的。。費(fèi)用。不知您是否還記得,在
            以前的課文中,當(dāng)蒙納對(duì)她的帳單產(chǎn)生疑問時(shí),利奧曾經(jīng)使用過這
            樣的短語: that’s for …..這是。。。的費(fèi)用。完整的句子是
            That’s for the dry cleaning. 這是干洗的費(fèi)用。好現(xiàn)在讓我們跟
            著英語老師一起來練習(xí)這些句型。
            I see the problem.
            I see the problem.
            You’ve been charged for the newspaper.
            That’s for the newspaper.
            You’ve been charged for the dry cleaning.
            That’s for the dry cleaning.
            現(xiàn)在讓我們一起來聽聽利奧在確認(rèn)杰克的帳單出現(xiàn)問題時(shí)是怎么說
            的。
            利奧: 您說的很對(duì)。
            Leo: You’re quite right.
            Page 3 of 7
            利奧: 出了這樣的錯(cuò)誤我真的很抱歉。
            Leo: I’m terribly sorry about that.
            利奧: 我立刻就改正這個(gè)錯(cuò)誤。
            Leo: I’ll fix it right away.
            利奧: 好了,改過來了。
            Leo: There, problem fixed.
            我們?cè)?jīng)在第七講中學(xué)習(xí)過sorry, 對(duì)不起,這個(gè)詞匯的用法。所
            以在這里我就不重復(fù)了。不過我要提醒各位的是在英語中道歉并不
            一定表示錯(cuò)誤的原因在你,我們說sorry 的用意更多的是在于就給
            客人帶來的不便表示一種歉意。請(qǐng)跟著老師練習(xí)下列句子。
            You’re quite right.
            I’m terribly sorry about that.
            I’ll fix it right away.
            There, problem fixed.
            好,現(xiàn)在讓我們?cè)俾犚槐檫@部份對(duì)話的錄音。請(qǐng)?jiān)诶麏W的句子之后
            重復(fù)他的話。
            Jack: Leo, I have a query. This amount, under newspapers.
            Leo: Ah yes. I see the problem.
            Leo: You’ve been charged for the local newspaper.
            Jack: But Leo, I never ordered a local paper. I can’t read Chinese you
            see.
            Leo: You’re quite right.
            Leo: I’m terribly sorry about that.
            Leo: I’ll fix it right away.
            Leo: There, problem fixed.
            Jack: Thanks.
            各位聽眾朋友,您現(xiàn)在收聽的是澳大利亞澳洲廣播電臺(tái)為您制作的
            “旅游業(yè)英語”教學(xué)節(jié)目。
            第二十四講退房
            我們現(xiàn)在學(xué)習(xí)的是第二十四講,退房。
            在收聽下面這部份對(duì)話的內(nèi)容時(shí)請(qǐng)您特別注意句子中出現(xiàn)的新詞匯
            與句型。Page 4 of 7
            Leo: Now, Ms White, if you’ll just sign here. Will you be requiring a
            taxi?
            Jack: It’s fine, Leo. We’ll get one outside.
            Leo: Well, I hope you’ve enjoyed your stay.
            Jack: Thanks, Leo. Here’s my card. When you come to study in
            Melbourne, you’re welcome to call. We’ll show you some of the
            tourist sights.
            Leo: That’s a very kind offer, Jack. I might do that.
            Jack: Thanks for everything. Bye.
            Leo: Goodbye Jack. Enjoy your trip.
            Mona: Leo, there is one other thing.
            Leo: Yes?
            Mona: Thanks for all your help.
            Leo: It was my pleasure. Goodbye, Ms White. Have a pleasant trip.
            請(qǐng)?jiān)俾犚槐檫@部份對(duì)話的錄音,我會(huì)將它們逐句譯成中文。
            利奧: 懷特女士,請(qǐng)?jiān)谶@里簽字。您需要記程車嗎?
            Leo: Now, Ms White, if you’ll just sign here. Will you be requiring a
            taxi?
            杰克: 謝謝你,利奧。我們會(huì)在外面叫一輛記程車的。
            Jack: It’s fine, Leo. We’ll get one outside.
            利奧: 好吧。我希望你們?cè)谶@里過得愉快。
            Leo: Well, I hope you’ve enjoyed your stay.
            杰克: 謝謝你,利奧。這是我的名片。等你到墨爾本留學(xué)時(shí),
            歡迎你打電話給我。我們會(huì)帶你到那里的一些旅游景點(diǎn)
            去看看。
            Jack: Thanks, Leo. Here’s my card. When you come to study in
            Melbourne, you’re welcome to call. We’ll show you some of the
            tourist sights.
            利奧: 謝謝您的熱心邀請(qǐng),屆時(shí)我會(huì)給你們打電話的。
            Leo: That’s a very kind offer, Jack. I might do that.
            杰克: 謝謝你為我們做的一切。再見。
            Jack: Thanks for everything. Bye.
            利奧: 再見,杰克。一路順風(fēng)。
            Leo: Goodbye Jack. Enjoy your trip.
            Page 5 of 7
            蒙納: 哦,利奧,我還有一件事。。。
            Mona: Leo, there is one other thing.
            利奧: 什么事呀?
            Leo: Yes?
            蒙納: 謝謝你幫我們做的一切。
            Mona: Thanks for all your help.
            利奧: 我很高興為二位效勞。再見,懷特女士。祝你路途愉
            快。
            Leo: It was my pleasure. Goodbye, Ms White. Have a pleasant trip.
            在這部份對(duì)話中,我們需要掌握的內(nèi)容是在客人即將離去時(shí)我們應(yīng)
            該如何向客人告別。請(qǐng)注意聽利奧是怎么說的。
            I hope you’ve enjoyed your stay.
            Enjoy your trip.
            Have a pleasant trip.
            在我們與客人告別時(shí),如果你知道客人是直接返家,那么你就可以
            祝福他們歸途平安順利。你可以這樣說: Have a safe journey
            home. 祝你們回家的旅途平安。請(qǐng)跟著英語老師一起練習(xí)。
            I hope you’ve enjoyed your stay.
            Enjoy your trip.
            Have a pleasant trip.
            Have a safe journey home.
            接下來請(qǐng)?jiān)俾犚槐檫@段對(duì)話的后一部分。請(qǐng)?jiān)诶麏W的句子之后跟
            著重復(fù)。
            Leo: Now, Ms White, if you’ll just sign here. Will you be requiring a
            taxi?
            Jack: It’s fine, Leo. We’ll get one outside.
            Leo: Well, I hope you’ve enjoyed your stay.
            Jack: Thanks, Leo. Here’s my card. When you come to study in
            Melbourne, you’re welcome to call. We’ll show you some of the
            tourist sights.
            Leo: That’s a very kind offer, Jack. I might do that.
            Jack: Thanks for everything. Bye.
            Leo: Goodbye Jack. Enjoy your trip.
            Mona: Leo, there is one other thing.
            Leo: Yes?age 6 of 7
            Mona: Thanks for all your help.
            Leo: It was my pleasure. Goodbye, Ms White. Have a pleasant trip.
            到這里為止,我們分別在二十三講和二十四講中學(xué)習(xí)了“退房”這
            段對(duì)話的全部內(nèi)容。現(xiàn)在讓我們把這段對(duì)話完整地聽一遍。
            Leo: Good morning, Ms White, Mr Webber.
            Jack: Good morning, Leo. Mona and I are checking out this morning.
            We’re going hiking.
            Mona: Yes. We’re going to the mountains. They’re a long way from
            here.
            Leo: Excellent. Could I have your keys please?
            Leo: Two single rooms for three nights. Will you be paying separately?
            Mona: No, we’re paying on the one card.
            Leo: Fine. I’ll just print up your invoices. While you’re waiting, would
            you mind filling out this client satisfaction survey?
            Leo: Here are your invoices.
            Leo: Do you need a minute to look over them?
            Mona: Oh, this isn’t right.
            Mona: Leo, this laundry bill seems too much.
            Leo: Let me see. Hmm. That’s for emergency dry cleaning.
            Mona: I can’t remember any dry cleaning.
            Leo: Repairs to your hat, Ms White.
            Mona: Sixty dollars?
            Leo: It was cleaned at very short notice…and on a holiday.
            However, I can query it if you like.
            Mona: No, that’s OK.
            Jack: Leo, I have a query. This amount, under newspapers.
            Leo: Ah yes. I see the problem.
            Leo: You’ve been charged for the local newspaper.
            Jack: But Leo, I never ordered a local paper. I can’t read Chinese you
            see.
            Leo: You’re quite right.
            Leo: I’m terribly sorry about that.
            Leo: I’ll fix it right away.
            Leo: There, problem fixed.
            Jack: Thanks.
            Leo: Now, Ms White, if you’ll just sign here. Will you be requiring a
            taxi?
            Jack: It’s fine, Leo. We’ll get one outside.
            Leo: Well, I hope you’ve enjoyed your stay.
            Jack: Thanks, Leo. Here’s my card. When you come to study in
            Melbourne, you’re welcome to call. We’ll show you some of the
            tourist sights.
            Leo: That’s a very kind offer, Jack. I might do that.
            Jack: Thanks for everything. Bye.
            Page 7 of 7
            Leo: Goodbye Jack. Enjoy your trip.
            Mona: Leo, there is one other thing.
            Leo: Yes?
            Mona: Thanks for all your help.
            Leo: It was my pleasure. Goodbye, Ms White. Have a pleasant trip.
            結(jié)束第二十四講之前,請(qǐng)跟著英語老師一起練習(xí)下列句子。
            (I) Hope you’ve enjoyed
            Hope you’ve enjoyed
            Hope you’ve enjoyed
            Your stay
            I see the problem
            I see the problem
            I’ll fix it right away
            (I) Hope you’ve enjoyed
            Hope you’ve enjoyed
            Hope you’ve enjoyed
            Your stay
            I see the problem
            I see the problem
            I’ll fix it right away
            各位聽眾朋友,第二十四講到這里就全部結(jié)束了。我們將在第二十
            五講中開始學(xué)習(xí)一段新的對(duì)話,題目是“尋工面試”。