以下是整理的《商務英語口語：怎樣商討索賠事宜》，希望大家喜歡！
    1：Mr. Green, I am calling to inform you the goods we received are in bad condition.
    格林先生，我打電話想告知您貴方的貨物抵達我方時受損很嚴重。
    A: Mr. Green, I am calling to inform you the goods we received are in bad condition.
    格林先生，我打電話想告知您貴方的貨物抵達我方時受損很嚴重。
    B: I'm sorry to hear that.
    我方對此感到很抱歉。
    A: We claim for compensation.
    我方要求賠償。
    2：I think after we make an investigation of the matter, we'll consider the allowance.
    我想在做了調查之后我們再決定補償事宜。
    A: According to the contract, we should offer you the allowance for the next shipment.
    根據(jù)合同我們應該在下次發(fā)貨時給你們補償。
    B: Yes.
    是的。
    A : I think after we make an investigation of the matter, we'll consider the allowance.
    我想在做了調查之后我們再決定補償事宜。
    B: OK.
    好的。
    其他表達法：
    按索賠的當事人分類，承包商與業(yè)主之間的索賠，總包與分包之間的索賠。承包商與供應商之間的索賠。承包商與保險公司或運輸公司之間的索賠。
    The shipment documents can prove that the goods, when shipped, were in perfect condition.
    船務文件可以證明我方貨物在裝船時處于完好狀態(tài)。
    Your proposal to settle the claim issatisfactory. We'll take it.
    貴方的索賠提議很令人滿意。我們接受。