1.About eBay Inc.
eBay delivers one of the world's largest online marketplaces to customers via any connected device, connecting people with the things they need and love.
With 128 million active users globally, eBay is one of the world's largest online marketplaces, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses. Their collective impact on ecommerce is staggering, and more than 500 million items are listed on eBay. For the latest stories about eBay, including recent financial performance, visit our News Center.
Consider the ideal opportunity. A place where you can follow your dreams, pursue your interests, be who you are, and love what you do.
It’s a place full of motivation, inspiration, and conversation. Where innovative thinking and the power of technology know no limits. It’s a place where you’ll be embraced for who you are and what you bring to the table. Wondering how to find this place? Maybe you have. Discover a place for you, at eBay Inc.
2.Job Information Leads Generation Specialist Brief Job Requirement As a Leads Generation Specialist, you will be responsible for sorting, prioritizing, and analyzing potential merchant leads. The leads themselves will be provided, leaving the Gen Profiler to vet individual websites, establishing if PayPal is currently utilized and making an initial assessment as to the future applicability for PayPal services integration. - Excellent organizational, communication (written and oral), problem solving, and interpersonal skills - Ability to function in multiple telephone and email queues covering several product lines - Ability to learn and adapt to new software technologies - Strong working knowledge of external systems, PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, and Excel)
Fraud Prevention Specialist or Executive As a Specialist within Fraud Operations, you will be required to work through a number of pre-determined fraud queues, kana email queues, and service requests to determine if recent account activity is of a fraudulent nature (based on fraud indicators). You will complete your investigation using multiple resources including customer contact, contacting banks and credit card issuers, reviewing PayPal activity, eBay rating, phone matches, IP Search, and various websites, etc. - Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customer (in English) - Strong written (email) communication utilizing proper grammar and punctuation (in English) - Ability to make discretionary decisions based on research - Ability to function in multiple queues covering a variety of tasks with a sense of urgency and follow-through - Ability to learn and adapt to new software technologies - Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)
Protection Services Specialist As a Specialist within Protection Services, your primary responsibilities will be assisting buyers and helping to resolve their seller dispute inquiries. By utilizing the latest in modern communication and technology tools, and your knowledge of the buyer and seller protection policies, you will complete reviews and resolve claims in a timely and accurate manner. Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers - Strong written (email) communication utilizing proper grammar and punctuation - Ability to make discretionary decisions based on research - Ability to function in multiple queues covering a variety of tasks with a sense of urgency and follow-through - Ability to learn and adapt to new software technologies - Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)
Customer Solutions Specialist – Japanese/Mandarin As a Specialist within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. - Good communication skills in Japanese/English - To be active, and can work under pressure
3.Other Information Location: Shanghai Please send your resume to the email: ppcampus@paypal.com Email subject should be start with “職位+大學(xué)+姓名+畢業(yè)時(shí)間”
2.Job Information Leads Generation Specialist Brief Job Requirement As a Leads Generation Specialist, you will be responsible for sorting, prioritizing, and analyzing potential merchant leads. The leads themselves will be provided, leaving the Gen Profiler to vet individual websites, establishing if PayPal is currently utilized and making an initial assessment as to the future applicability for PayPal services integration. - Excellent organizational, communication (written and oral), problem solving, and interpersonal skills - Ability to function in multiple telephone and email queues covering several product lines - Ability to learn and adapt to new software technologies - Strong working knowledge of external systems, PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, and Excel)
Fraud Prevention Specialist or Executive As a Specialist within Fraud Operations, you will be required to work through a number of pre-determined fraud queues, kana email queues, and service requests to determine if recent account activity is of a fraudulent nature (based on fraud indicators). You will complete your investigation using multiple resources including customer contact, contacting banks and credit card issuers, reviewing PayPal activity, eBay rating, phone matches, IP Search, and various websites, etc. - Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customer (in English) - Strong written (email) communication utilizing proper grammar and punctuation (in English) - Ability to make discretionary decisions based on research - Ability to function in multiple queues covering a variety of tasks with a sense of urgency and follow-through - Ability to learn and adapt to new software technologies - Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)
Protection Services Specialist As a Specialist within Protection Services, your primary responsibilities will be assisting buyers and helping to resolve their seller dispute inquiries. By utilizing the latest in modern communication and technology tools, and your knowledge of the buyer and seller protection policies, you will complete reviews and resolve claims in a timely and accurate manner. Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers - Strong written (email) communication utilizing proper grammar and punctuation - Ability to make discretionary decisions based on research - Ability to function in multiple queues covering a variety of tasks with a sense of urgency and follow-through - Ability to learn and adapt to new software technologies - Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)
Customer Solutions Specialist – Japanese/Mandarin As a Specialist within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. - Good communication skills in Japanese/English - To be active, and can work under pressure
3.Other Information Location: Shanghai Please send your resume to the email: ppcampus@paypal.com Email subject should be start with “職位+大學(xué)+姓名+畢業(yè)時(shí)間”