這篇《酒店口語：如何用英文應(yīng)接服務(wù)員》，是特地為大家整理的，供大家參考！
The Bellman Key Sentences 59．Is this everything， sir？ 這是全部東西嗎，先生？ 60．Here's the light switch． 這是電燈開關(guān)。 61．Here's the closet and there's the bathroom． 這兒是壁柜。這兒是洗澡間。 62． Will there be anything else， sir？ 還有什么事嗎，先生？ 63． Well，if you need anything else，please call room service． 噢，如果你有什么事，請叫房間服務(wù)。 64． Let me help you with your luggage． 我來幫您拿行李。 65．It's very kind of you to do so． 你這樣做使我很感激。 66．What's your room number， please？ 請問您的房間號碼？ 67． And by the way， could I have a look at your room card？ 順便問一句，我可以看一下您的房卡嗎？ 68．How do you like this room？ 您覺得這個房間怎么樣？ 69．It's also quite spacious． 房間也很寬敞。 70． Do you mind if I put your luggage by the wardrobe？ 我把您的行李擱在衣柜旁邊好嗎？ 71．By the way， could you tell me about your hotel service？ 順便問問，你能不能給我講一下賓館服務(wù)的情況？ Dialogue A Bellboy： Is this everything， sir？ Visitor：Yes，that's everything． Bellboy：Follow me，please． Visitor：Thanks． Visitor：Oh， can you change a twenty？ F． C．：Yes，sir． Visitor：Three fives and five ones， please． F．C．： Yes， sir． Bellboy： Here we are， sir． Here's the light switch． Visitor： Fine． Bellboy： Here's the closet and there's the bathroom． Visitor：Great！ I want to wash up． Bellboy： Will there be anything else， sir？ Visitor：No，thanks． I think I'm OK． Bellboy：Well，if you need anything else，please call room service． Visitor：Thank you．Here you are． Dialogue B ?。ˋ： Bellman B： Mr and Mrs Smith） A： Good afternoon， sir and madam． I'm the bell man here． B：Good afternoon． A：Very nice to see you here． Let me help you with your luggage． B：It's very kind of you to do so． A： What's your room number， please？And by the way，could I have a look at your room card？ B：Oh，yes．This morning my secretary made a reservation and filled in the registration form for me． He told me that my room number was 302． A：I see．Now please follow me． ?。ˋfter entering the room） A：Sir and madam，how do you like this room？It's just facing the Shanghai gymnasium．It's also quite spacious． B：It's very cozy．I like it very much． A： Do you mind if I put your luggage by the wardrobe？ B： It's OK．Thank you very much． A： Sir and madam， if you need something， just call me over the phone or press the button over there． Dialogue C （When me bell man is leaving the room，Mr．Brown asks him to introduce something about their service．） A：By the way，could you tell me about your hotel service？ B： Certainly sir．Our hotel is a modern garden hotel of three star grade consisting of a group of three－storied octagonal buildings．The hotel possesses 199 international－stand arddouble rooms， 4 suites and 2 deluxe suites． All of the mare well－furnished． A：How about other services？ B： Available at the hotel is a variety of Chinese，Japanese and Western food restaurants， in addition to a complete set of service facilities including ballroom， physical fitness center， squash， billiard room， beauty salon， sauna，swimming pool， bar， shopping arcade and taxi service，etc． A：It sounds great．I'd like to have a brochure of your hotel．Where could I get one？ B：You can get it from the Reception Desk．If you don't mind， I'll come up again and offer you one． A：Good．That's very kind of you．By the way，what about the daily service hour of the dining－room？ B： From 7∶00 a． m． till 10∶00 p．m．， nearly serving all day long． A：When will the bar and cafe open？ B：From 3∶00 p．m．till midnight．And then，you might keep your valuables at the hotel's vault． A：You give very good service in your hotel．Thank you a lot． Words and Expressions F．C．=front desk clerk 前臺職員 Shanghai Olympic Hotel 上海奧林匹克飯店 gymnasium n．體育館 spacious a．寬敞的 cozy a．舒適的 wardrobe n．衣櫥，衣柜 consist（of） v．由……組成；包含 storied a．有……樓層的 octagonal a．八角形的 furnish vt．裝備；布置（房間） well－furnished （房間）布置得好 available a．可得到的 variety n．種類；多樣化 in addition to 另有，還有 facility n．設(shè)備 physical fitness 健身房 squash courts （squash=tennis）網(wǎng)球場 billiard n．彈子 beauty salon 美容室 sauna n．桑拿浴室 arcade n．商場 brochure ／ n．小冊子 valuables n．貴重物品 vault n．保管庫（貴重物品儲藏處） 47．I'll put in the room number for you later on． 過會兒我來給您填上房間號碼。 48．You forgot to put in the date of your departure． 您忘了填寫離店日期了。 49．And here is your key，Mr．Bradley．Your room number is 1420． 給您房間的鑰匙，布拉德利先生。您的房間號碼是1420。 50．It is on the 14th floor and the daily rate is＄90． 房間在14層，每天的房費是90美元。 51． Please make sure that you have it with you all the time． 請務(wù)必隨時帶著它。 52． My business negotiation has progressed much more slowly than I had expected． 我的業(yè)務(wù)談判進行得比我原先預(yù)料的慢了許多。 53． I wonder if it is possible for me to extend my stay at this hotel for two days． 我想知道是否可以讓我在這兒多呆兩天。 54．I'll take a look at the hotel's booking situation． 我來查看一下本店房間的預(yù)訂情況。 55．I'm glad that we'll be able to accept your extension re－quest． 很高興我們有辦法接受您延長住宿的要求。 56． But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights． 不過，恐怕最后兩天我們得請您搬到別的房間去。 57． We have already let your room to another gentleman． 我們已經(jīng)把您住的房間租給了另外一位先生。 58． That's no problem at all． 沒問題。 Dialogue A A： Good morning， sir． Can I help you？ B：Good morning！I have a reservation for a single room with a bath here． A： May I have your name， sir， please？ B：Bradley，John Bradley． A：Just a moment， sir， while I look through our list．Yes，we do have a reservation for you， Mr． Bradley．Would you please fill out this form while I prepare your key card for you？ B：Yes．Can I borrow your pen for a minute， please？ A：Sure．Here you are． B：What should I fill in under ROOM NUMBER？ A： You can just skip that． I'll put in the room number for you later on． B：（After he has completed the form） Here you are．I think I've filled in everything correctly． A： Let me see…name， address， nationality，for war ding address， passport number， place of issue， signature and date of departure．Oh，here，sir．Your forgot to put in the date of your departure． Here let me fill it in for you．You are leaving on…？ B：Ocrober 24． A：Now everything's in order．And here is your key，Mr．Bradley．Your room number is 1420． It is on the14th floor and the daily rate is＄90．Here is your key card with all the information on your booking， the hotel services and the hotel rules and regulations on it．Please make sure that you have it with you all the time．You need to show it when you sign for your meals and drinks in the restaurants and the bars．You also need to show it when you collect your key from the Information Desk． B： OK．I'll take good care of it． A： And now if you are ready，Mr．Bradley， I'll call the bell-boy and he'll take you to your room． B： Yes， I'm ready．Thank you． A：I hope you enjoy your stay with us． B：I'll try． Dialogue B A：Good morning！Can I help you？ B：Good morning！ I'm Mr．Doug lass in room 1208． My business negotiation has progressed much more slowly than I had expected．This makes it necessary for me to stay on here for another day．I wonder if it is possible for me to extend my stay at this hotel for two days． A： I'll take a look at the hotel's booking situation． Yes， sir，I'm glad that we'll be able to accept your extension re－quest．But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights．You see，we have already let your room to another gentle-man．Is that acceptable to you？ B： Yes， that's no problem at all． A： Let me see… room 1111 Will be vacant． How about room1111？ B：That is fine． A：When would you like to move tomorrow？ B： I don't know． A：The new occupant will be checking in a little after twelve． B： That means I have to move out before 12． Let me see． I'll be leaving for the negotiation at 9∶30 tomorrow morning and I will not be returning to the hotel until sometime in the afternoon． So I'm going to have to do it before I go to the negotiation．Well，I think I will move at 9o'clock． A： Good．I will send a bellboy to your room and help youwith your luggage at 9 o'clock． And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on it． B：I will．Thank you very much． A：Goodbye． Words and Expressions nationality n．國籍 forward v．．發(fā)送，寄發(fā) for warding address 轉(zhuǎn)投地址 passport n．護照 place of issue 發(fā)照地點 signature n．簽名 departure n．離開 regulation n．規(guī)章，規(guī)定，條例 negotiation n．談判；磋商 extension n．延長日期
The Bellman Key Sentences 59．Is this everything， sir？ 這是全部東西嗎，先生？ 60．Here's the light switch． 這是電燈開關(guān)。 61．Here's the closet and there's the bathroom． 這兒是壁柜。這兒是洗澡間。 62． Will there be anything else， sir？ 還有什么事嗎，先生？ 63． Well，if you need anything else，please call room service． 噢，如果你有什么事，請叫房間服務(wù)。 64． Let me help you with your luggage． 我來幫您拿行李。 65．It's very kind of you to do so． 你這樣做使我很感激。 66．What's your room number， please？ 請問您的房間號碼？ 67． And by the way， could I have a look at your room card？ 順便問一句，我可以看一下您的房卡嗎？ 68．How do you like this room？ 您覺得這個房間怎么樣？ 69．It's also quite spacious． 房間也很寬敞。 70． Do you mind if I put your luggage by the wardrobe？ 我把您的行李擱在衣柜旁邊好嗎？ 71．By the way， could you tell me about your hotel service？ 順便問問，你能不能給我講一下賓館服務(wù)的情況？ Dialogue A Bellboy： Is this everything， sir？ Visitor：Yes，that's everything． Bellboy：Follow me，please． Visitor：Thanks． Visitor：Oh， can you change a twenty？ F． C．：Yes，sir． Visitor：Three fives and five ones， please． F．C．： Yes， sir． Bellboy： Here we are， sir． Here's the light switch． Visitor： Fine． Bellboy： Here's the closet and there's the bathroom． Visitor：Great！ I want to wash up． Bellboy： Will there be anything else， sir？ Visitor：No，thanks． I think I'm OK． Bellboy：Well，if you need anything else，please call room service． Visitor：Thank you．Here you are． Dialogue B ?。ˋ： Bellman B： Mr and Mrs Smith） A： Good afternoon， sir and madam． I'm the bell man here． B：Good afternoon． A：Very nice to see you here． Let me help you with your luggage． B：It's very kind of you to do so． A： What's your room number， please？And by the way，could I have a look at your room card？ B：Oh，yes．This morning my secretary made a reservation and filled in the registration form for me． He told me that my room number was 302． A：I see．Now please follow me． ?。ˋfter entering the room） A：Sir and madam，how do you like this room？It's just facing the Shanghai gymnasium．It's also quite spacious． B：It's very cozy．I like it very much． A： Do you mind if I put your luggage by the wardrobe？ B： It's OK．Thank you very much． A： Sir and madam， if you need something， just call me over the phone or press the button over there． Dialogue C （When me bell man is leaving the room，Mr．Brown asks him to introduce something about their service．） A：By the way，could you tell me about your hotel service？ B： Certainly sir．Our hotel is a modern garden hotel of three star grade consisting of a group of three－storied octagonal buildings．The hotel possesses 199 international－stand arddouble rooms， 4 suites and 2 deluxe suites． All of the mare well－furnished． A：How about other services？ B： Available at the hotel is a variety of Chinese，Japanese and Western food restaurants， in addition to a complete set of service facilities including ballroom， physical fitness center， squash， billiard room， beauty salon， sauna，swimming pool， bar， shopping arcade and taxi service，etc． A：It sounds great．I'd like to have a brochure of your hotel．Where could I get one？ B：You can get it from the Reception Desk．If you don't mind， I'll come up again and offer you one． A：Good．That's very kind of you．By the way，what about the daily service hour of the dining－room？ B： From 7∶00 a． m． till 10∶00 p．m．， nearly serving all day long． A：When will the bar and cafe open？ B：From 3∶00 p．m．till midnight．And then，you might keep your valuables at the hotel's vault． A：You give very good service in your hotel．Thank you a lot． Words and Expressions F．C．=front desk clerk 前臺職員 Shanghai Olympic Hotel 上海奧林匹克飯店 gymnasium n．體育館 spacious a．寬敞的 cozy a．舒適的 wardrobe n．衣櫥，衣柜 consist（of） v．由……組成；包含 storied a．有……樓層的 octagonal a．八角形的 furnish vt．裝備；布置（房間） well－furnished （房間）布置得好 available a．可得到的 variety n．種類；多樣化 in addition to 另有，還有 facility n．設(shè)備 physical fitness 健身房 squash courts （squash=tennis）網(wǎng)球場 billiard n．彈子 beauty salon 美容室 sauna n．桑拿浴室 arcade n．商場 brochure ／ n．小冊子 valuables n．貴重物品 vault n．保管庫（貴重物品儲藏處） 47．I'll put in the room number for you later on． 過會兒我來給您填上房間號碼。 48．You forgot to put in the date of your departure． 您忘了填寫離店日期了。 49．And here is your key，Mr．Bradley．Your room number is 1420． 給您房間的鑰匙，布拉德利先生。您的房間號碼是1420。 50．It is on the 14th floor and the daily rate is＄90． 房間在14層，每天的房費是90美元。 51． Please make sure that you have it with you all the time． 請務(wù)必隨時帶著它。 52． My business negotiation has progressed much more slowly than I had expected． 我的業(yè)務(wù)談判進行得比我原先預(yù)料的慢了許多。 53． I wonder if it is possible for me to extend my stay at this hotel for two days． 我想知道是否可以讓我在這兒多呆兩天。 54．I'll take a look at the hotel's booking situation． 我來查看一下本店房間的預(yù)訂情況。 55．I'm glad that we'll be able to accept your extension re－quest． 很高興我們有辦法接受您延長住宿的要求。 56． But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights． 不過，恐怕最后兩天我們得請您搬到別的房間去。 57． We have already let your room to another gentleman． 我們已經(jīng)把您住的房間租給了另外一位先生。 58． That's no problem at all． 沒問題。 Dialogue A A： Good morning， sir． Can I help you？ B：Good morning！I have a reservation for a single room with a bath here． A： May I have your name， sir， please？ B：Bradley，John Bradley． A：Just a moment， sir， while I look through our list．Yes，we do have a reservation for you， Mr． Bradley．Would you please fill out this form while I prepare your key card for you？ B：Yes．Can I borrow your pen for a minute， please？ A：Sure．Here you are． B：What should I fill in under ROOM NUMBER？ A： You can just skip that． I'll put in the room number for you later on． B：（After he has completed the form） Here you are．I think I've filled in everything correctly． A： Let me see…name， address， nationality，for war ding address， passport number， place of issue， signature and date of departure．Oh，here，sir．Your forgot to put in the date of your departure． Here let me fill it in for you．You are leaving on…？ B：Ocrober 24． A：Now everything's in order．And here is your key，Mr．Bradley．Your room number is 1420． It is on the14th floor and the daily rate is＄90．Here is your key card with all the information on your booking， the hotel services and the hotel rules and regulations on it．Please make sure that you have it with you all the time．You need to show it when you sign for your meals and drinks in the restaurants and the bars．You also need to show it when you collect your key from the Information Desk． B： OK．I'll take good care of it． A： And now if you are ready，Mr．Bradley， I'll call the bell-boy and he'll take you to your room． B： Yes， I'm ready．Thank you． A：I hope you enjoy your stay with us． B：I'll try． Dialogue B A：Good morning！Can I help you？ B：Good morning！ I'm Mr．Doug lass in room 1208． My business negotiation has progressed much more slowly than I had expected．This makes it necessary for me to stay on here for another day．I wonder if it is possible for me to extend my stay at this hotel for two days． A： I'll take a look at the hotel's booking situation． Yes， sir，I'm glad that we'll be able to accept your extension re－quest．But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights．You see，we have already let your room to another gentle-man．Is that acceptable to you？ B： Yes， that's no problem at all． A： Let me see… room 1111 Will be vacant． How about room1111？ B：That is fine． A：When would you like to move tomorrow？ B： I don't know． A：The new occupant will be checking in a little after twelve． B： That means I have to move out before 12． Let me see． I'll be leaving for the negotiation at 9∶30 tomorrow morning and I will not be returning to the hotel until sometime in the afternoon． So I'm going to have to do it before I go to the negotiation．Well，I think I will move at 9o'clock． A： Good．I will send a bellboy to your room and help youwith your luggage at 9 o'clock． And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on it． B：I will．Thank you very much． A：Goodbye． Words and Expressions nationality n．國籍 forward v．．發(fā)送，寄發(fā) for warding address 轉(zhuǎn)投地址 passport n．護照 place of issue 發(fā)照地點 signature n．簽名 departure n．離開 regulation n．規(guī)章，規(guī)定，條例 negotiation n．談判；磋商 extension n．延長日期