德國大陸集團(tuán)馬牌輪胎
Customer Service intern (客戶服務(wù)部實(shí)習(xí)生)：
主要工作內(nèi)容：
1.協(xié)助技術(shù)服務(wù)部門處理日常市場或技術(shù)咨詢和投訴熱線
2.與銷售、工程師等保持良好的溝通，協(xié)助處理客戶投訴
3.運(yùn)用SAP系統(tǒng)，處理本部門的SAP數(shù)據(jù)
4.協(xié)助部門經(jīng)理和工程師處理日常輪胎數(shù)據(jù)和報告
5.維護(hù)公司投訴系統(tǒng)處理平臺
6.其他上級交辦的事宜
教育：
在校大學(xué)生，實(shí)習(xí)前會有半個月左右的培訓(xùn)，每周可工作三到四天，（同時保證周三及周五出勤）保證至少三個月的實(shí)習(xí)期
工作要求：
英語四級及以上，口語和書寫能力良好
熟悉Microsoft Office，尤其熟悉excel（熟悉excel公式的運(yùn)用），PPT等辦公軟件
了解或者熟悉SAP操作系統(tǒng)優(yōu)先
耐心細(xì)致，情緒穩(wěn)定，溝通和學(xué)習(xí)能力強(qiáng)
有大型跨國企業(yè)實(shí)習(xí)經(jīng)驗(yàn)者優(yōu)先考慮
Job Description:
-Help technical service department to deal with Hotline (product inquiry or complaint)
-Input the data of tire complaint information into SAP system
-Help CS manager and engineers to deal with tire information data and report,maintain complaint handling system platform ;
Education:
- Current undergraduate(Bachelor or Master students)
-Prefer 3 - 4 days per week with immediate availability for college internal student，（with the attendence of Wednesday and Friday）
Requirements:
- Good English skills(written and spoken ability), CET-4 or above
- Familiarity with Microsoft Office ,especially in excel operation,ppt,etc.
- Pay attention to details,quick learner,prefer having intern working experience and SAP input experience
PS: Prefer 大三、研二以及已保研大四學(xué)生，prefer 女生
Working place：West Nanjing Road
Pay：We will offer you a competitive allowance.
If you are interested in this opening, pls send your CV (both in Chinese and English,in one attachment) to huiyu.zhu@conti.cn as soon as possible.
And use the subject as “CS intern-name-school-grade-Available days per week-Duration”, and note your available days per week and available duration in the email, thank you for your cooperation in advance.
Customer Service intern (客戶服務(wù)部實(shí)習(xí)生)：
主要工作內(nèi)容：
1.協(xié)助技術(shù)服務(wù)部門處理日常市場或技術(shù)咨詢和投訴熱線
2.與銷售、工程師等保持良好的溝通，協(xié)助處理客戶投訴
3.運(yùn)用SAP系統(tǒng)，處理本部門的SAP數(shù)據(jù)
4.協(xié)助部門經(jīng)理和工程師處理日常輪胎數(shù)據(jù)和報告
5.維護(hù)公司投訴系統(tǒng)處理平臺
6.其他上級交辦的事宜
教育：
在校大學(xué)生，實(shí)習(xí)前會有半個月左右的培訓(xùn)，每周可工作三到四天，（同時保證周三及周五出勤）保證至少三個月的實(shí)習(xí)期
工作要求：
英語四級及以上，口語和書寫能力良好
熟悉Microsoft Office，尤其熟悉excel（熟悉excel公式的運(yùn)用），PPT等辦公軟件
了解或者熟悉SAP操作系統(tǒng)優(yōu)先
耐心細(xì)致，情緒穩(wěn)定，溝通和學(xué)習(xí)能力強(qiáng)
有大型跨國企業(yè)實(shí)習(xí)經(jīng)驗(yàn)者優(yōu)先考慮
Job Description:
-Help technical service department to deal with Hotline (product inquiry or complaint)
-Input the data of tire complaint information into SAP system
-Help CS manager and engineers to deal with tire information data and report,maintain complaint handling system platform ;
Education:
- Current undergraduate(Bachelor or Master students)
-Prefer 3 - 4 days per week with immediate availability for college internal student，（with the attendence of Wednesday and Friday）
Requirements:
- Good English skills(written and spoken ability), CET-4 or above
- Familiarity with Microsoft Office ,especially in excel operation,ppt,etc.
- Pay attention to details,quick learner,prefer having intern working experience and SAP input experience
PS: Prefer 大三、研二以及已保研大四學(xué)生，prefer 女生
Working place：West Nanjing Road
Pay：We will offer you a competitive allowance.
If you are interested in this opening, pls send your CV (both in Chinese and English,in one attachment) to huiyu.zhu@conti.cn as soon as possible.
And use the subject as “CS intern-name-school-grade-Available days per week-Duration”, and note your available days per week and available duration in the email, thank you for your cooperation in advance.