2012考研考試英語(yǔ)書(shū)信寫(xiě)作句型
投訴信通常包括以下幾個(gè)方面的內(nèi)容：說(shuō)明投訴的原因并表示遺憾;實(shí)事求是地闡述問(wèn)題發(fā)生的經(jīng)過(guò)，切忌夸大其詞;指出問(wèn)題引起的后果;提出批評(píng)及處理意見(jiàn)，或敦促對(duì)方采取措施，或提出所希望的賠償以及補(bǔ)救方式。
投訴信的寫(xiě)作策略：說(shuō)明投訴問(wèn)題——描述具體情況——期待解決方案。
注意事項(xiàng)：寫(xiě)投訴信時(shí)語(yǔ)氣要冷靜、鄭重、克制，不于禮貌。但也要就事論事，不能進(jìn)行人身攻擊。同時(shí)，在描述問(wèn)題時(shí)盡量采用被動(dòng)句式，使描述更加客觀合理。
投訴信開(kāi)頭常用句式和套話：
I am writing to complain about/that.。.
I am writing to make a complaint about.。.
I am writing to express my concern/dissatisfaction/disappointment about.。.
I feel bad/sorry to trouble you but I am afraid I have to make a complaint about.。.
I am most reluctant to complain， but.。.
I am writhing to advise you that I find.。.unsatisfactory.
I wish to draw your attention to the problem/fault.。.that I bought.。.
It is with great reluctance that I must inform you that.。.
投訴信結(jié)尾常用句式和套話：
I trust you will take my complains seriously and.。.
I will appreciate it very much if you could.。.
I would be perfectly satisfied if you can kindly.。.
I understand you will give immediate attention to this matter.
I would like to have this matter settled by the end of.。.
Frankly speaking， I am not prepared to put up with the situation any more.
I must have you fully understand that without a satisfying solution， I will reserve my right to take legal action.
I would be grateful if you could.。.
I would appreciate it if you could.。.
考研英語(yǔ)寫(xiě)作建議信是對(duì)收信人就某一問(wèn)題提出建議和忠告。它有可能是寫(xiě)給某個(gè)組織或機(jī)構(gòu)，就改進(jìn)其服務(wù)質(zhì)量提出建議或忠告;也可能是寫(xiě)給個(gè)人，就其人生中的某個(gè)重大決定提出自己的看法、建議和觀點(diǎn)?？忌枰⒁猓航ㄗh信和投訴信在某些情況下既有相同，又有不同，在改進(jìn)質(zhì)量的建議和忠告方面應(yīng)該有很多的共通點(diǎn)，但如果是關(guān)于個(gè)人的重大決定就不應(yīng)該用很生硬的語(yǔ)言了。
投訴信通常包括以下幾個(gè)方面的內(nèi)容：說(shuō)明投訴的原因并表示遺憾;實(shí)事求是地闡述問(wèn)題發(fā)生的經(jīng)過(guò)，切忌夸大其詞;指出問(wèn)題引起的后果;提出批評(píng)及處理意見(jiàn)，或敦促對(duì)方采取措施，或提出所希望的賠償以及補(bǔ)救方式。
投訴信的寫(xiě)作策略：說(shuō)明投訴問(wèn)題——描述具體情況——期待解決方案。
注意事項(xiàng)：寫(xiě)投訴信時(shí)語(yǔ)氣要冷靜、鄭重、克制，不于禮貌。但也要就事論事，不能進(jìn)行人身攻擊。同時(shí)，在描述問(wèn)題時(shí)盡量采用被動(dòng)句式，使描述更加客觀合理。
投訴信開(kāi)頭常用句式和套話：
I am writing to complain about/that.。.
I am writing to make a complaint about.。.
I am writing to express my concern/dissatisfaction/disappointment about.。.
I feel bad/sorry to trouble you but I am afraid I have to make a complaint about.。.
I am most reluctant to complain， but.。.
I am writhing to advise you that I find.。.unsatisfactory.
I wish to draw your attention to the problem/fault.。.that I bought.。.
It is with great reluctance that I must inform you that.。.
投訴信結(jié)尾常用句式和套話：
I trust you will take my complains seriously and.。.
I will appreciate it very much if you could.。.
I would be perfectly satisfied if you can kindly.。.
I understand you will give immediate attention to this matter.
I would like to have this matter settled by the end of.。.
Frankly speaking， I am not prepared to put up with the situation any more.
I must have you fully understand that without a satisfying solution， I will reserve my right to take legal action.
I would be grateful if you could.。.
I would appreciate it if you could.。.
考研英語(yǔ)寫(xiě)作建議信是對(duì)收信人就某一問(wèn)題提出建議和忠告。它有可能是寫(xiě)給某個(gè)組織或機(jī)構(gòu)，就改進(jìn)其服務(wù)質(zhì)量提出建議或忠告;也可能是寫(xiě)給個(gè)人，就其人生中的某個(gè)重大決定提出自己的看法、建議和觀點(diǎn)?？忌枰⒁猓航ㄗh信和投訴信在某些情況下既有相同，又有不同，在改進(jìn)質(zhì)量的建議和忠告方面應(yīng)該有很多的共通點(diǎn)，但如果是關(guān)于個(gè)人的重大決定就不應(yīng)該用很生硬的語(yǔ)言了。