2 生活咨詢
    生活咨詢內(nèi)容廣泛，有預(yù)定門票、餐桌定位：外出用餐、商店書店等公共場所的營業(yè)時間咨詢
    1）常用詞匯
    make a reservation預(yù)定 confirm a reservation確認(rèn)預(yù)定
    cancel one's reservation取消預(yù)定 frist come,frist serve先到先服務(wù)原則
    layover/stopover中途停留 timetable時刻表
    fare票價 toll通行費(fèi)
    saver ticket優(yōu)惠票 open ticket開放機(jī)票
    one-way ticket單程票 round-trip ticket往返票
    airport tax機(jī)場稅 duty-free shop免稅店
    excess charge超重 vacant seat空座
    direct/non-stop flight直達(dá)航班 connecting-flight轉(zhuǎn)機(jī)
    book預(yù)定 destination目的地
    frist class頭等倉 business class商務(wù)倉
    economy class經(jīng)濟(jì)倉 van中巴
    shuttle bus班車 airport limousine機(jī)場大巴
    berth鋪位（火車上） pullman臥鋪車
    scenic spot景點(diǎn) extra charge/surcharge附加費(fèi)
    fulling-booked滿了 seat arrangement/assignment定座
    E.T.A(estimated time of arrival)預(yù)計(jì)到達(dá)時間
    E.T.D(estimated time of departure)預(yù)計(jì)起飛時間
    2）常用句型
    I'd like to book______________________?
    I'd like to order_____________________?
    Waht hour are you open________________?
    waht time do you open/close___________?