如何用英語(yǔ)投訴和道歉
     A: Oh, excuse me. I just spilled my coffee on your carpet.
    B: Don't worry about it.
    A: Anyway I want to pay for the cleaning.
    B: It's no big deal.
    A: I have been waiting for Mr. T. Carpenter for thirty minutes.
    B: I'm sorry, but he's still in a meeting.
    A: Well, how much longer do you think he will be?
    B: Oh, he should be finished soon.
    A: I'm sorry I got angry at you at the party.
    B: That's too bad. Everyone will be disappointed.
    A: I'm sorry if I've caused any problem.
    B: No, no problem at all.
    A: I'm sorry I'm late. Have you been waiting long?
    B: No, I just got here.
    A: Oh, I'm terribly sorry, sir. Are you all right?
    B: I'm all right. Don't worry.
    A: Ouch!
    B: Oh, I beg your pardon.