一、如何提出問題1. I was wondering if you could help me. I'd like to know…
    2. I wonder if you could tell me…
    3. This may sound like a dumb question，but I'd like to know…
    4. Excuse me，do you know…
    5. I hope you don't mind my asking，but I'd like to know…
    6. Would you mind（very much）telling me…
    7. Excuse me，but could I ask you a quick question？
    8. Do you happen to know…（你是否碰巧知道…）
    二、回答技巧：如何拖延1. Well，let me see…
    2. Oh，let me think for a minute…
    3. I'm not sure；I'll have to check…
    4. That's a very interesting question.
    三、回答技巧：如何拒絕1. I'm not really sure. 2. I can't answer that one. 3. I'm sorry，I really don't know. 4. I've got no idea. 5. I'd like to help you，but…
    6. That's something I'd rather not talk about just now. 7. Ask me another question.（別問我這個(gè)。）
    四、如何獲得更多的信息1. Could you tell me some more about…
    2. Would you mind telling me more about…
    3. I'd like to know more about…
    4. Something else I was wondering about was…
    5. Something else I'd like to know is…
    6. Sorry，that's not really what I mean，What I'd like to know is…
    7. Sorry to keep after you，but could you tell me…
    8. Sorry，I don't quite understand why…
    經(jīng)典示范實(shí)戰(zhàn)對話A：Are you still doing your photography？（你還在搞攝影嗎？）You're really good at that. B：Yeah，that's the one thing I really enjoy. A：This may sound like a dumb question，but can you get any good pictures on an automatic〖自動相機(jī)〗？
    B：No，no〖別這么說〗。Now，that's a very interesting question. Automatics are OK，except special effect. A：There's something else I was wondering about - like，should you do all your developing〖自己沖印〗？
    B：Oh，no！You don't have to develop your own. You can get better prints if you send them out. A：Could you tell me something more about it - like，if I was going to do the developing myself，what kind of equipment would I need？
    B：Oh，well，you'd need your enlarger〖放大機(jī)〗，and chemicals〖化學(xué)藥品〗，and so on.