1.打電話必備第一句：自我介紹
    經(jīng)典表達(dá)：
    Hello, this is XXX from human resource. May I speak to XXX?
    你好，我是人力資源部的XXX。請問XXX在嗎？
    舉一反三：
    Good morning. This is XXX with ABC Company/Department, calling from Beijing/Shanghai. Can I speak to XXX?
    Hello. It’s XXX from ABC Company. Is XXX here?
    2.打電話必備第二句：說明來電原因
    經(jīng)典表達(dá)：
    I’m calling in regards to the order XXX made 3 days ago.
    我打電話來是為了問一下關(guān)于XXX三天前下的訂單的情況。
    舉一反三：
    I’m calling to the annual report.
    I’m calling about the contract.
    3.打電話必備第三句：Ta什么時候回來？
    經(jīng)典表達(dá)：
    When can I expect him back?
    他大概什么時候會回來？
    舉一反三：
    When will he be back?
    When would be a good time to reach him?
    When will she be available to take my call?
    4.打電話必備第四句：我能留個口信嗎？
    經(jīng)典表達(dá)：
    May I leave a message for him?
    我能給他留個口信嗎？
    舉一反三：
    Could you please connect me to his voice mail?
    I think I’ll leave a message.
    5.打電話必備第五句：請Ta給我回電好嗎？
    經(jīng)典表達(dá)：
    Please tell him/her that XXX called and have him/her return my call.
    請告訴他/她XXX打過電話，讓他/她給我回電。
    舉一反三：
    Please let XXX know I called and have him/her call me back ASAP.
    Could you tell XXX to ring me back?
    6.打電話必備第六句：我再打過來吧。
    經(jīng)典表達(dá)：
    I’ll call again later.
    我再打過來吧。
    舉一反三：
    I’ll ring back later.